Resident engagement for housing associations
Engage tenants and residents on regeneration plans, collect location-based feedback and understand the demographics of those taking part.
Why Housing Associations Choose Us
Give more residents a voice
Estate-Level Feedback
Interactive maps let residents pin feedback to specific locations — buildings, green spaces, parking areas. Understand exactly where issues matter most.
Multi-Channel Outreach
Use email, supported web push and direct mail as part of a broader outreach plan. These channels can help widen awareness, but they do not ensure that every tenant is reached or able to participate.
Participation Tracking
Monitor engagement rates by estate, demographic and channel. Demonstrate inclusive consultation to regulators and board members.
Designed for tenant engagement
How It Works
Engage residents in three simple steps
Set Up Your Engagement
Create a branded microsite for your estate or regeneration project. Add surveys, upload plans and set up interactive maps showing the areas affected.
Reach More Residents
Notify residents through email, supported web push and direct mail. AI-assisted chat can answer from indexed content when the service is available, but may be wrong and requires human support. An opened survey can save progress during a connection drop on supported browsers; this does not remove every participation barrier.
Report on Engagement
Track participation rates by estate and demographic. Generate reports showing the breadth and depth of your engagement for board members and regulators.
FAQ
Common questions from housing associations
Also built for
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